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Student Virtual Learning IT Support

Frequently Asked Questions

  • How do I login to my TDSB student account?
  • How do I request a device for virtual learning?
  • How do I join a Zoom or Google Meet?
  • Click here for answers 

Note:  Password resets and "how to" questions about digital learning tools and classwork related questions should be directed to your teacher.

Still Need Help?

Contact Us

  • TDSB Parent Phone Support Line: 416-396-9100: Open Monday to Friday, 8:30a.m. to 4:30p.m.
  • Live Webchat: Open Monday to Friday, 8:30 a.m. to 4:30 p.m. (link below) 
  • Submit this form

ANNOUNCEMENT: Live Webchat will no longer be offered as of June 28, 2021


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