Can transcript requests be made through the mail?
No. Complete a Request for Transcript Form, email to email@example.com or fax including a copy of your government issued signed photo ID, with VISA or MASTERCARD as the acceptable method of payment.
What is required when ordering a transcript and picking-up a transcript?
With the closure of the schools/administration offices, you cannot pick-up a transcript.
What is required for third party requests i.e. employment agencies and legal firms?
For former students, send requests to firstname.lastname@example.org ensure you include the documentation you need completed, the payment, and authorization to release personal information signed by your client. For current student you must send the request directly to your client’s last day school.
How long does a transcript request take to process?
Transcript requests normally take approximately two (2) weeks to process, due to COVID-19 you may experience a delay. The transcript office does not provide same-day service.
What are the office hours for the Central Transcript Office and where is it located?
Office hours are Monday to Friday from 8:30 a.m. to 4 p.m. (excluding statutory holidays, March Break, the second Thursday in July and Winter Break). The administration building is closed so we are not open to public access.
TDSB Central Transcript Office
140 Borough Drive, Level 3
Scarborough ON M1P 4N6
Ontario Student Record (OSR) Guideline, 2000 Ministry of Education - Ministry of Training Colleges and Universities
The Ontario Student Transcript Manual, 1999 Ministry of Education - Ministry of Training Colleges and Universities
Direction to the TDSB Central Transcript office