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Student Virtual Learning IT Support

Frequently Asked Questions

  • How do I login to my TDSB student account?
  • How do I request a device for virtual learning?
  • How do I login to Brightspace or Google Classroom?
  • How do I use the TDSB Health Screening App?
  • Click here for answers


Still Need Help?

Use the Web Chat button below, to connect with an agent to assist with:

  • Account & Password Related Issues
  • TDSB Device Support
  • Digital Learning Tools (Google Classroom/Brightspace) Technical Issues

Contact Us

  • Live Webchat: Open Monday to Friday, 8 a.m. to 5 p.m. (link below) 
  • Submit this form
  • TDSB Parent Phone Support Line: 416-396-9100: Open Monday to Friday, 8:30a.m. to 4:30p.m.


Note:  "How To" questions about digital learning tools and classwork related questions should be directed to your teacher.


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