Toronto District School Board

Safe Arrival Program

One measure of keeping students safe is ensuring students have safely arrived at school.  If your child is going to be late or absent for any reason, it is important that you contact the office immediately and report the reason for the absence.

At the Toronto District School Board (TDSB) we now have an automated call-out system that will attempt to contact you if your child is late or absent on the day where the school was not previously informed. 
The system call-out will work as follows: 

  • Parents/guardians identified in TDSB’s Student Information Systems who has access to student records, and emergency contact with priority 1 or 2 will receive a call. 
  • When you receive the call, you are required to listen to the entire message and follow the prompts accordingly.
  • You will be asked if you are aware or unaware of your child’s absence.
  • If unaware, you will be asked to call the school immediately.
  • If you are aware of the absence, you will be asked to enter the reason for your child’s absence. 
  • The following options will be provided for you:
    • Illness
    • Doctor Appointment
    • Dentist Appointment
    • Family Matter
    • Weather 
    • Other 
  • At the end of the message, you will have to press 2 to confirm you received the message. 
  • If you do not confirm receipt, you will receive a call on your mobile phone. 
  • If there is no response from a Priority 1 contact, this same process will be followed for Priority 2 contacts. 
  • If there is no contact with either Priority 1 or Priority 2, this entire process will be repeated 3 times in 10 minute intervals.

In the evening, all parents/guardians of students who were late that day will receive a call informing them of their child’s tardiness. 

With this in mind, it is important that your contact information on file at the office is current and up-to-date.  Please let the office know immediately if your contact information changes at any time throughout the school year. 

We recognize that regular attendance is essential to the safety, academic success, and well-being of all students.  Thank you for your continued cooperation to keep your child safe and accounted for.

Learn More

For further information please read Frequently Asked Questions

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