Toronto District School Board

Service Excellence

All levels of government in Canada are shifting their emphasis to become more client-focused. As clients increasingly demand better quality services, the public sector needs to realign its work processes, delivery strategies and methods. 

School boards are in the business of service delivery and it is important that we continuously make improvements to all of our operations. 

The Toronto District School Board (TDSB) is aiming to be at the forefront of this important movement for change in service delivery, which will improve everything we do.

Our Mission
To enable all students to reach high levels of achievement and to acquire
the knowledge, skills, and values
they need to become responsible members of a democratic society.
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